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Download Ebook At Your Service: 5-Star Customer Care for a Successful Dental Practice, by Ann Marie Gorczyca

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At Your Service: 5-Star Customer Care for a Successful Dental Practice, by Ann Marie Gorczyca

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About the Author

Dr. Ann Marie Gorczyca Gorczyca is a Clinical Adjunct Professor of Orthodontics at the Arthur A. Dugoni School of Dentistry, University of the Pacific, where she speaks on practice management topics including marketing, teamwork, treatment coordination, customer service, management systems, and human resource management. She has been a speaker at the 2011, 2012, 2014, 2015, 2016, and 2017 American Association of Orthodontists (AAO) Annual Sessions. In teaching and private practice for over 27 years, Dr. Gorczyca is formerly a faculty member at UCSF School of Dentistry, she has received teaching awards from UCSF and the University of the Pacific Dental Schools. Dr. Gorczyca is a Diplomate of the American Board of Orthodontics and a member of the Angle Society of Orthodontists. She is in private practice in Antioch, California. This is her third book.

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Product details

Hardcover: 262 pages

Publisher: Authority Publishing (July 7, 2017)

Language: English

ISBN-10: 1935953834

ISBN-13: 978-1935953838

Product Dimensions:

6.1 x 0.6 x 9.2 inches

Shipping Weight: 1 pounds (View shipping rates and policies)

Average Customer Review:

4.5 out of 5 stars

14 customer reviews

Amazon Best Sellers Rank:

#421,920 in Books (See Top 100 in Books)

This book is geared toward dentist from the first page. Couldn’t get past that since it didn’t seem like anyone in dental office could pick up the book and put some strategies in place right away. Technical jargon and contents was over my head. Would like something more user friendly that doesn’t just target DDS. ANYONE working in the dental office is capable of giving 5 star customer service but you won’t find it in this book. Highly disappointed... wanted to love this book but it was a waste of $$

Once again, Dr. Gorczyca zigs when most dental-practice management books zag. This thorough approach to creating memorable patient experiences touches on every aspect of running a dental practice—from the smells when a patient walks in to the subtleties of smart team building. Perhaps the thing I loved most about the book is what I view as its overall theme... That is, “Being human FIRST, grows businesses.” If your passion for what you do as a dental professional has plateaued, this book will help you break through to the next level. Dr. Gorczyca provides very specific, very detailed tactics (not just theory) that will make a difference in your practice’s patient care immediately.

Just got it - just finished it. Super book based on what The Ritz Carlton chain already knows. I talk about all of the time in my Management lectures in that you MUST deliver exactly what Ann Marie talks about - and that is 5-Star Customer Care. Great stuff and a good read. Use it and employ it in your practice! But his book!

After listening to Dr. Gorczyca on a podcast I was so enthralled by what she said I immediately purchased all three of her books. All of the books have been a wealth of information, but it was At Your Service: 5-Star Customer Care that really reminded (and re-inspired) me who it is we are serving, and how we can best serve them in my dental practice! Customer service truly is the new marketing, and I am thankful for Dr. Gorczyca's help in raising the bar in my practice.

OUTSTANDING! Dr. Gorczyca's best book to date! She hits all the elements for providing excellent customer service and an outstanding customer experience! Relevant for ALL industries -- not just density! I MUST READ if you are servicing patients, clients, customers!!! -S

I have read all of Dr. Gorczyca's books and this is by far my favorite! WOW! So much great information that fills every page & you can implement her ideas in your practices tomorrow! It really does get the excitement flowing to take care of your patients on such a level, you will change your practice & I dare say you may just find your joy amplified for dentistry, your team, your patients, your gift! Great read for your office to use for team meetings/book club!

A must read for every dental practice!! Great information! Thank you Dr. Gorczyca!

I could not put this book down. It is any easy read with a tremendous amout of wisdom and common sense that could be used immediately in any dental office. Ideal not just for the dentist but for all members of the dental office team.

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Ebook Sister Queens: The Noble, Tragic Lives of Katherine of Aragon and Juana, Queen of Castile, by Julia Fox

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Sister Queens: The Noble, Tragic Lives of Katherine of Aragon and Juana, Queen of Castile, by Julia Fox

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Amazon.com Review

Julia Fox On Sister Queens Julia Fox is an author and historical researcher. She lives in London with her husband, the Tudor historian, John Guy. Her first book was Jane Boleyn: The Infamous Lady Rochford, a study of the lady-in-waiting at the court of Henry VIII of England and the sister-in-law of Anne Boleyn. This book evolved naturally from my last. Then, challenging the legends surrounding the life of Jane Boleyn, brought me face to face with the Boleyns' arch-enemy, Katherine of Aragon, herself also a woman of myth. Endowed with almost saint-like qualities by her admirers, both in her own time and in ours, she is often seen as an icon of perfection as a wife, a mother and as a queen, someone too good to be true. Yet, behind all this hype and spin which turns her into a cardboard caricature, there is a real person struggling to emerge. She's the woman I set out to find; or at least, she's one of them! For when I began to explore Katherine's Spanish background, her sister Juana entered the picture, another figure of legend, a queen still known in her homeland as 'Juana the Mad.' When I found I couldn't get her out of my mind, the idea of bringing the sisters--whose lives were once so intertwined --back together again took root. A pivotal moment in my research was when I visited Granada. If one single episode influenced Katherine and Juana, it's the fall of the Moors' final bastion on the Spanish mainland, an event that was so momentous in its own time, it ranks with the D-Day landings and the end of the Second World War in ours. As young, impressionable girls, Katherine and Juana were present when, after years of bloodshed and suffering, the last Moorish king rode down the steep track leading from his great palace complex of the Alhambra to surrender the keys of his city to the sisters' parents, Ferdinand and Isabella. The girls were left in no doubt that they must fight for what they believed to be right, no matter what the personal cost. Even today, the Alhambra is magical. We can climb the paths into the intimate, intricately-carved rooms of the Moors' magnificent palace where the sisters would once have sat, wander through shady gardens, peer into subterranean dungeons which once held manacled captives; we can gaze up at the tower where the Christians raised their banners (amazingly, still preserved) to signal the triumph of their faith. We can go to the Royal Chapel in the city where Juana lies with her husband and her parents, each in narrow iron coffins, in a small, dimly-lit vault beneath the imposing mausoleums above. To see all this is to enter Katherine and Juana's world, and yearn to discover more. And the archival sources remain. Letters, contemporary records and first-hand accounts survive in abundance, allowing the sisters to speak to us with their own voices across the centuries. It was in that evidence that I immersed myself over the three years it took to research and write this book. I tried to approach it with a fresh eye, re-evaluating everything and sweeping away the cobwebs, aiming to portray these women, warts and all, as the flesh and blood figures they once were. I owe them that.

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Praise for Sister Queens“Julia Fox’s vivid and sympathetic book now shows us [Katherine of Aragon’s] life and marriage in another context, setting it against the even more terrifying story of her elder sister, Juana. . . . As Fox recreates Juana and Katherine’s lives in colorful detail, she manages to draw out the spirit and resilience of two women fearfully abused in a very cruel, very male world.”—The Spectator (UK)   “[Fox] offers an absorbing, rich, and fresh view of the entwined royal relationships that helped define the 15th- and 16th-century European political landscape.”—Publishers Weekly“A talented entrant in royal biography, Fox fairly bids for the popularity historian Alison Weir currently wields.”—BooklistPraise for Julia Fox’s Jane Boleyn “Fox does a splendid job in conveying life at the top of the Tudor pyramid.”—USA Today “Fox is an English historian [who] imbues her writing with rich detail and confident knowledge. . . . She’s given depth and character to Jane Boleyn.”—The Austin Chronicle “Outstanding . . . a fascinating and moving read.”—Amanda Foreman, author of Georgiana: Duchess of Devonshire and A World on Fire “Julia Fox’s immaculate detective work and vivid storytelling bring to life one woman’s struggle to survive at the apex of a society where success could bring untold riches and a king’s anger could cost you your life.”—Leanda de Lisle, author of The Sisters Who Would Be Queen “Engrossing . . . a sparkling chronicle, fine-tuned to the personal stories that lend texture and emotion to a biography.”—Kirkus Reviews

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Product details

Hardcover: 480 pages

Publisher: Ballantine Books; 1st edition (January 31, 2012)

Language: English

ISBN-10: 9780345516046

ISBN-13: 978-0345516046

ASIN: 0345516044

Product Dimensions:

6.4 x 1.2 x 9.6 inches

Shipping Weight: 1.8 pounds

Average Customer Review:

4.1 out of 5 stars

193 customer reviews

Amazon Best Sellers Rank:

#934,268 in Books (See Top 100 in Books)

There have been many books written about Catherine of Aragon, and there's not much new here about the first wife of Henry VIII. There is much less information, however, about her sister, Juana. Thus, this book will satisfy the curiosity of those who have wanted to know more about her. There are some insights, in particular, surrounding whether the moniker "Juana the Mad" was in fact deserved. But in general, I saw this book more as a collection of historical details about these two siblings, presented in the broadest sense, to illustrate sociological points about the role of women born to European royal families of that era. That might have been my own individual take on it though. The one thing I did find a bit lacking, was any true in-depth examination of the relationship between the two women. I would have liked to learned more about that.

As an avid reader of biographies since an early age (I have always wanted to know more about the actual person behind the historical fact) it was time to bone up on Katherine of Aragon. My first attempt left me struggling page after page to even find Katherine as the writer went on and on about everyone else on the European stage at that time, and before, with only a brief mention of her name thrown in from time to time. After struggling through a quarter of the book I started searching for something else and found this. And was immediately hooked. Katherine Of Aragon and her world came alive. I found Fox's rendition highly enlightening and extremely easy to read. It was also illuminating concerning her sister Juana, offering an insight into her life that I had previously not seen.

Sister Queens tells the story of the two daughters of King Ferdinand and Queen Isabella of Spain. Catherine of Aragon, who was Henry VIII's first wife, is a familiar story. Rarely, if at all, has it been told from the female point of view. Her sister, Juana, married Philip II. Her husband and her father made up the story of her madness so they could rule and reap the riches of the lands left to her by her mother, Isabella. She was kept a virtual prisoner in Spain so she could not rule in her own right. Both women were the victims of scheming men.Their intellect and political acumen overshadowed by the men who oppressed them. Now we know the "other side" of the story, thanks to Julia Fox.

Fascinating book, very well written. The history appears very well researched but is presented in highly readable form- I couldn't put it down! It really makes Katherine of Aragon and Juana, Queen of Castile come alive! Highly recommended. I hope this author writes more books!!!!!

This is a great book to read if you have already read a lot of Tudor history and want to find out more about the peripheral families that shaped their world. I have read a number of books about Henry VIII and his wives. Of course Katherine of Aragon was a main character and her sister, Juana, was mentioned in passing. But but I never knew anything much about their upbringing or Juana's fate. I now really doubt if she was mad,or just the pawn of the men in her life.Julia Fox provides all the details in a readable style. Women wielded limited power in the 1500's and the author brings out the methods that were open to them. I would recommend this book to fans of Tudor history and my feminist friends.

Although this is a documented biography of two of Fernando and Isabella's daughters, it almost reads like historical fiction as the author attempts to guess how the two princesses (later queens) felt. Katherine, first wife of Henry VIII, had a happy period before Henry decided to get rid of her in favor of Anne Boleyn. In contrast, her sister Juana actually became queen of their mother's territory, but was shut away by her husband, her father, and her son as mad so they could rule in her stead. In summary, it was not a good period to be female, even if you were royal. I appreciated the chance to get a handle on some of the relationships between the various royal families of Europe during that period.

This book is easy to read. Much of its information is contained elsewhere, but it does go into some detail about court life of the times. I liked the fact that the author concentrated on Katherine's early life prior to the appearance of Ann Bolyen. It is often forgotten that she did have eighteen years as Queen of England before her troubles started. The author also details the years between King Arthur's death and her marriage to Henry.Less is said about Juana who eventually came to her mother, Isabella's, throne, but was never allowed to really govern. I really knew nothing about her even though I have visited Tordesillas, the town where she was virtually held under house arrest as she was cast as insane. I presume less is said about her because not much is known as she was locked away for so many years.Sister Queens certainly portrays the status of women, even royal ones, as geopolitical pawns, not an easy life. It also shows how quickly death intervened and changed the whole course of nations in those days. Even the rich and famous were not immune.

The story of two sisters the daughters of Isabel and Ferdinand. With novel, at least for me, look at Juana la Loca. Julia Fox examines evidence that shows that Juana was not the crazy woman depicted in most books but just an unfortunate woman who fell, by birth and marriage, into the hands of ruthless men. It is an interesting story of two women, sisters, who both became Queens but both were at first happy then terribly unhappy. Both betrayed by men they loved. Juana by her father and her son and Catherine by her husband. A very interesting and well written book that I enjoyed very much and would recommend.

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Free Download , by Melanie Dickerson

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, by Melanie Dickerson

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Product details

File Size: 2408 KB

Print Length: 322 pages

Publisher: Waterfall Press (February 9, 2016)

Publication Date: February 9, 2016

Sold by: Amazon Digital Services LLC

Language: English

ASIN: B014ERJ0MI

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Amazon Best Sellers Rank:

#4,062 Paid in Kindle Store (See Top 100 Paid in Kindle Store)

I love regency romances! This is my first book by this author, and I liked it. It had a mildly intriguing premise - young war hero making good on deathbed promise comes across young ward and traitorous plot to assassinate the Duke of Wellington. The heroine, Miss Julia Grey, was fantastic - beautiful, talented, good-hearted, and loyal. The hero, Lord Nicholas Langdon, was equally wonderful - handsome, aristocratic, and courageous. They had good chemistry but no sizzle. The storyline was complex and entertaining. I liked the author's writing style - plenty of dialogue & action. Overall, a very good book. The only things that kept it from being great for me were the lack of sizzle and the tendency to be preachy. Looking forward to the next book in the series.

Julia Grey! Wow, you just have to love her.Julia is an orphan, but lives with her Uncle and Aunt. They have a daughter, Phoebe, who is clearly favored and loved more then Julia. Through out the book you see how little Julia matters to her Uncle and Aunt. My heart broke every time they did or said something to her that made her feel less then worthy...and that was often. I have to stop her and explain how real Julia became to me when her family mistreated her. I am the Godmother to 5 great-nieces/great-nephews and NEVER in my wildest thoughts could I imagine treating them less then my own. Every time they reminded Julia of her "lesser" status...I saw those beautiful 5 faces in my mind. So, from the beginning moments...Julia had my heart.Julia is the type of person that you'd love to know in real time. She's strong, smart, analytical, kind and generous...she is, as the book describes her, "....older then her years....".Her life gets a little topsy-turvy when she meets Nicholas Langdon. Nicholas has no intention of falling in love...even though Phoebe (Julia's cousin) has every intention to make him do so.As the story progresses you get glimpses of the back stories for Nicholas, Julia and even Phoebe. The delightful game of cat and mouse continues with these three (and a few others) as the story continues. You learn why Nicholas is against falling in love, you discover Julia's reasoning and you figure out why Phoebe is....well, Phoebe.Nicholas and Julia find themselves in the middle of a conspiracy and are trying their best to work their way out of it and do the right thing for their country...which isn't very easy when people you care for are involved.At some points in the book...I couldn't wait to see what happened next and would jump ahead a few chapters to "peek" into the future of these characters. That type of excitement and anticipation for a story doesn't happen often. But, when you become invested in the character and fall in love with the hero/heroine...you can't help but want to jump ahead. Ahhh...if only life was like that!Melanie has a way of creating characters that are relatable and in doing so she creates wonderful worlds where we can not only visit, but reflect on, enjoy and long to return to one day.

A SPY'S DEVOTION is a departure from Melanie Dickerson's usual books. Instead of being a fairy tale retelling, it is a regency romance. As with her other books, it is an entertaining story that held my interest from beginning to end. Regency books do rile me up though: the snobbery and the lack of options for women. Julia Grey is an orphan who has lived with her aunt, uncle, and cousin, Phoebe since she was a young child. Phoebe is a couple of years younger than Julia and is very spoiled. She is convinced she is in love with Nicholas Langdon, a young British officer who has returned home to heal from a battlefield injury. However, he finds himself drawn to Julia, which causes problems, especially when her uncle forbids her to meet with him and orders her to marry Hugh Edgerton. How will Julia get out of being forced to marry the scoundrel Edgerton? Will she (gasp!) have to become a governess? The spying Nicholas and Julia are doing for the Crown brings danger to them both. The woman who threw Nicholas over to marry another man several years ago is now a widow and further complicates things. There are many interesting characters in this book, both likable and contemptible. I enjoyed it very much.

Having enjoyed many of Melanie Dickersons fairy tale re-telling, I looked forward to reading this book. I was not disappointed!The story of Julia and Nicholas is delightful and exciting. From poor relation to spy to governess, poor Julia always tries to do what society asks. However, she doesn't find true love, revelations do not value her, and her future looks bleak.Turning to God for wisdom, her life takes several abrupt turns, most for the worst.Nicholas is a soldier on leave because of wounds suffered in the Napoleonic wars. He inadvertently has become involved in espionage due to the 'innocent' diary he was asked to deliver upon his return to England.You will enjoy finding how the paths of Julia and Nicholas cross and how they both find their way through the obstacles their enemies, and society, throw in their path.Enjoyed this book very much, purchasing the next as soon as I finish this review!

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PDF Download The Dinner Salad Cookbook: Easy & Satisfying Recipes That Make a Meal, by Nicole Pavlovsky

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The Dinner Salad Cookbook: Easy & Satisfying Recipes That Make a Meal, by Nicole Pavlovsky

PDF Download The Dinner Salad Cookbook: Easy & Satisfying Recipes That Make a Meal, by Nicole Pavlovsky

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Review

"Nicole Pavlovsky's recipes show that salads don't have to be basic. Her formula for the perfect salad and dressing is easy to follow and will have readers whipping up a salad for dinner in no time!”― Hetal Vasavada, Season 6 Masterchef Contestant, creator of Milk & Cardamom “Nicole Pavlovsky gives a new perspective on salads by putting them front and center on the dinner table. There’s a method to creating a satisfying salad and she makes it easy for everyone!”―Allie, creator of Allie Eats “Who knew salads could be so much fun and so darn delicious? When I cook at home, I just want to make fresh, healthy meals that are easy to prepare and taste great and the Dinner Salad Cookbook is perfect for that!”―Stephanie Forrer, creator of Eat, Drink, Travel, Y'all! “The Dinner Salad Cookbook is so aesthetically pleasing I want to devour the book itself, and the recipes are very easy-to-follow. Can’t wait to try them all!”―Kimia Kalbasi, creator of Kimias Kravings

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About the Author

NICOLE PAVLOVSKY is a food blogger, recipe developer, and food photographer. She’s nicknamed “Fresh Chef Nikki” for her commitment to making traditional dishes fresh, adding her own modern and global spin on them. Her recipes and photos have been featured in on various high-profile media channels, and even earned her a spot on the Food Network’s Chopped at Home competition. She lives in San Francisco, California.

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Product details

Paperback: 200 pages

Publisher: Rockridge Press (May 1, 2018)

Language: English

ISBN-10: 1641520310

ISBN-13: 978-1641520317

Product Dimensions:

7.5 x 0.5 x 9.2 inches

Shipping Weight: 1.1 pounds (View shipping rates and policies)

Average Customer Review:

4.1 out of 5 stars

38 customer reviews

Amazon Best Sellers Rank:

#157,337 in Books (See Top 100 in Books)

My students actually loved some of the recipes, works great with kids.

Very disappointed! I thought there would be some photos. Very, very, very few. I would not have made this purchase had I known!!

Great suggestions and recipes.

There are only about 2 salads that I would make

Very good book . Nice content.

This book is organized into a format that makes it very easy to prepare a very tasty and nutritious salad. It discusses the elements for a good salad - the components that go into creating the perfect salad. Each of those areas are divided up into specific details explaining about each of the elements and giving examples of what they provide and what they taste like as well as the value that they bring to a salad.Techniques are covered on how to prepare the foods in the salads. There is a chapter on the dressings which can definitely make or break a good salad. Once again, the dressing formula is broken down by ingredient and there are explanations on what each ingredient bring to the final dressing.There is a plethora of salad recipes! These are not just your everyday plain old salads, these are ranging from colorful and nutritious all the way up to flavorful and decadent with meats, and all sorts of added ingredients to be a whole meal in and of itself. Yes, the salad can be main course if you know how to do it up right, and Nicole Pavlovsky has shown how in this excellent book.While I am not one who like a great deal of ingredients in my salads, this book does provide an outlet for the more creative side to branch out and try new things. I don't personally like salmon and a great deal of meats. I also really hate arugula, and some of the other very nutritious greens and herbs like cilantro (it tastes like soap to me). But that is the beauty of making a salad. You can substitute or make it with what YOU want in it. The recipes are suggestions and you can customize it to fit your tastes.I recommend many of these salads, especially the strawberry fields chicken salad - I don't care for pecans, so I substituted caramelized cashews and also added some kale to this. Delicious! This is an excellent book that I would recommend highly to anyone desiring to put more salads into their diet.About the only drawback to this is there are not many pictures, but they are not really necessary.

Full disclosure. I am in New York and according to the calendar, spring arrived a month ago. Although apparently, no one informed the weather that it was supposed to stop snowing and get warmer outside. I saw this book at the beginning of the month when Mother Nature played an April Fool's Day joke and we had more snow. I was determined to stop thinking about the 110th day of January, so I decided I could try some of the recipes from The Dinner Salad Cookbook and at least eat like the weather was nice.The first part of the book focuses on what a dinner salad is and there are so many choices for ingredients. From numerous varieties of lettuce to grains, vegetables, fruit, proteins, and nuts, there are enough choices to make different salads for months. I have made the Barbecue Chicken Pizza Salad, the Black Bean and Corn Fritter Salad, the Caprese Pasta Salad and the Belgian Waffle Fruit Salad. All delicious. There is a chapter devoted to salad dressings and as I am that I don't buy bottled salad dressing type of person, this will be a go-to chapter for me. Nutritional information is provided for every recipe and I really appreciate that since I cook for someone on a low sodium diet. There aren't many pictures, which is usually a negative for me, however, since I have made tons of salads, it wasn't hard to visualize how to attractively plate these recipes.A good variety of many ingredient combinations I would not have thought to try. When I finally can plant and then harvest my vegetable garden, this book will have a prominent place in my kitchen. I would recommend this to anyone who loves salad and is looking for more ways to enjoy a great dinner salad.Thank you, Nicole Pavlovsky, Rockridge Press and Callisto Publisher's Club for the complimentary copy.

Nicole Pavlovsky writes this book for newcomers to the "salad for dinner" group. My cousin, Nancy, who is no great cook, looked it over and reports that she liked the definitions and explanations and that they are useful and clear. She is trying to expand and revise her family's diet in the direction of better and fresher food with less meat, and found most of the recipes and ideas fit quite nicely into her dinner plan, especially in the summer vegetable season.I am a very experienced cook and cookbook reviewer and I do not find new information here as much as I see an orderly presentation – Choose a base, then choose a protein, then choose an acid, and an oil, etc…. I wonder, though, how often someone will look at the lists and have an ahah moment of "oh I haven't used avocado oil recently, let's have that with our salad tonight". But, it's still nice that the lists are there.The recipes are well thought out, balanced, and the book is nicely arranged. The mix and match recipes help in planning vegetarian, vegan, and gluten free options.I received a review copy of "The Dinner Salad Cookbook: Easy & Satisfying Recipes That Make a Meal" by Nicole Pavlovsky directly from the publisher.

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PDF Download The Vanishing Hectare: Property and Value in Postsocialist Transylvania (Culture and Society after Socialism)

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The Vanishing Hectare: Property and Value in Postsocialist Transylvania (Culture and Society after Socialism)

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Review

"Here at last is Katherine Verdery's magnum opus. Extending out from a village in Transylvania to regional peculiarities, government policies, and the demands of the IMF and World Bank, Verdery illuminates the forces at work throughout the postsocialist world. This is a tour de force, the very best of ethnography with a historical and global reach, setting new standards for the study of market transition." (Michael Burawoy, University of California, Berkeley)"The Vanishing Hectare is the polished work of a scholar who, after several decades of ethnographic fieldwork in a single place, brings her knowledge to bear on a problem of world-historical significance: the transformation of property following the collapse of state socialism in the former Soviet bloc. Katherine Verdery traces how collective forms of land use were transformed into 'private property,' and does so methodically, documenting and analyzing with neither polemics nor circumlocution." (John Borneman, Princeton University)"This is an example of ethnographic enquiry at its best. In Katherine Verdery's hands it becomes a superb vehicle for exploring the tragedy of reformist intentions. Using economic means to achieve social ends, and the consequences this has for people's livelihood, is a story told over and over again in twentieth-century history. Here the socialist and postsocialist experiments of Eastern Europe have a special poignancy, not least in the way the people contribute to their own predicaments. Verdery dignifies their endeavours with breathtaking documentation and a fine-grained analysis of social realities. A remarkable feat." (Marilyn Strathern, University of Cambridge)"Verdery's 30 years of fieldwork research in Romania supplied the groundwork for The Vanishing Hectare, enabling her to offer some alternative versions of the changes in rural life and reasons behind the supposedly irrational behavior of rural people.... Her account is not so much of the laws and administrative paraphernalia that established private ownership but rather of the broader social and economic conditions that make for what the author terms 'effective ownership.'" (Andrew Cartwright Anthropological Quarterly)"Verdery's conclusions are bleak. She vividly describes how the efforts of individuals she depicts as conscientious, energetic, highly intelligent, and very charming all founder in the face of widening price scissors production costs and market returns.... The Vanishing Hectare showcases the value of long-term fieldwork―anthropology's core methodology―to illuminate the real-world consequences of wishful thinking, and deserves particular attention from scholars and practitioners concerned to understand the kinds of regime change formerly known as transition." (Keith Brown Slavic Review)"Where the poet William Blake saw a world in a grain of sand, Ms. Verdery finds global collisions of values and culture in the manner that Aurel Vlaicu, a small Transylvanian town nestled at the foot of the Western Carpathian Mountains, privatized its landholdings after Romania's 1989 revolution.... Verdery often leavens her work with entertaining anecdotes.... Her intimate knowledge of the town proved useful when she delved into local corruption and ill feeling. Her larger critique of Western misprisions never dulls her eye for local failures." (Richard Byrne Chronicle of Higher Education)

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About the Author

Katherine Verdery is Distinguished Professor of Anthropology at the City University of New York Graduate Center. She is the author of Transylvanian Villagers, The Political Lives of Dead Bodies, What Was Socialism, and What Comes Next?, and National Ideology under Socialism and the coeditor of Property in Question: Value Transformation in the Global Economy.

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Product details

Series: Culture and Society after Socialism

Paperback: 448 pages

Publisher: Cornell University Press; 1 edition (November 14, 2003)

Language: English

ISBN-10: 0801488699

ISBN-13: 978-0801488696

Product Dimensions:

6.1 x 0.9 x 9.2 inches

Shipping Weight: 1.4 pounds (View shipping rates and policies)

Average Customer Review:

5.0 out of 5 stars

1 customer review

Amazon Best Sellers Rank:

#1,225,311 in Books (See Top 100 in Books)

"Post-socialist market transformation" underscores Pharaoh's old curse to the Hebrew slaves: let them make bricks without straw, and if they say they can't, it's their own fault so cut off their unproductive hands. The "market transition" of Romania did just this, by insisting on the division and individualizing of property without concern over the recipient's assets to give it value. Said value was (with foreseeable intent) appropriated by those with such capital assists: the IMF and other global financial institutions without, and the state-subsidized within, as well as those individuals benefiting from extra or outside connections.All these had a vested interest in "kicking away the ladder" (in Ha-Joon Chang's phase), to ensure privatization did not and could not work for the ordinary citizen. We see here the mechanics of "really existing capitalism", formed not according to self-serving theoretics but by the actions of the well-placed (foreigners, hereditary feudalists, state managers, etc.) transforming their insider legal advantages into market value, while throwing the "competition" (the majority) under the wheels of a market far from free or fair.I do take issue with Verdery's description of re-emerging traditional agriculture as a symptom of present inequity, rather than a mere return to the past. She has a point; but traditional rural agriculture was *always* a forced reaction to systemic inequity and poverty. It is a recreation of the past, insofar as that past was an adaptation to parallel circumstances. This raises the issue of why collective farms were instituted upon the village in the first place: to prevent it from becoming a mere rural ghetto and a source of transient urban lumpen, as in so much of the "developing world." Removing the subsidized status of the collective farmer, giving him "property" that he can't profitably use because he can't afford to invest in it, created this very dynamic in Romania as it did elsewhere.Verdery demonstrates that this is exactly how market value - and not just in land - is *designed* to work: to derive profit for the pre-advantaged few out of the intentionally impoverished majority; the latter hamstrung with liabilities derived from "austerity" and the desubsidizing of risk for those of "marginal utility." The whole scheme was skewered, like the market in general, for privileged insiders. For this reason I also take some issue with her characterization of national and local elites "still behaving like Communist apparatachiks." What did said apparatchiks behave like, if not feudal barons and bureaucrats? So again there is unbroken continuity in monopolizing land for the benefit of a self-chosen few. And - again - I can't help but see this as rooted in the nature of propertization itself. A more equitable (and realistic) distribution would have been based on use, and use-right, rather than exclusive entitlement. Land would still be a public trust, with usufruct privilege traded, sold, or bequeathed, but not the land itself.An essential work for demythifying post-socialist studies and the "market revolution" in general: a deadly myth, like Pharaoh's, still forcing lethal consequences on millions of subjugated Europeans.

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